Terms and conditions

Any reproduction without the written permission of the author is prohibited and will be taken to legal instances.
All images are copyright protected. All rights reserved.

So, no form of reproduction, including copying or saving of digital image files, or the modification and manipulation is authorized. Unauthorized reproduction or use of glueglue.art and all related contents electronically or by other means is strictly forbidden. Therefore, no part of this website may be used or reproduced in any way, including internet usage, without written permission. Illegal use is contrary to the international laws of copyright and intelectual property and will be enforced to its full extent.

All work and images found on glueglue website, Facebook or Instagram pages, belongs to Maria João Faustino. If you wish to use any images found on those sources, you must first contact Maria João Faustino (glueglue.art@gmail.com) for permission and you must clearly credit Maria João Faustino accordingly.

Please feel free to contact me if you need some further information.

Each print is hand signed.
Posters in photographic paper are sold unframed.
All prints are shipped in a sturdy package.

Shipping is charged at checkout. The orders are shipped using CTT correio registado with a tracking number.

The products may take between 3 and 5 days to prepare, depending on the product and volume of orders at that time. If you supplied us with your correct email address you will receive an email notification from us when your order ships.
 
If you need your order for a specific date, write to me at glueglue.art@gmail.com before making your purchase. There are priority forms of shipment, although they are more expensive. I will inform you of the possibilities and costs.

Orders being sent to a Portuguese address are usually delivered within 1-3 days, but international orders can take up to two weeks to be delivered – please allow up to 3-4 weeks in transit to be safe. Please take care to enter your delivery address correctly as I cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided.

If your order is out of stock, we will contact you by email to notify you.

Probably! Please add your items to the cart/basket and check for your country in the drop-down menu at the Checkout. The Checkout will also calculate your shipping total for you. If your country isn't on the list at the moment send us an email and we'll see what we can do.
Please remember that international orders are sometimes subject to being charged customs fees by the destination country's government. We have no control over how much you are charged for customs. Please understand that we cannot be held responsible for any additional charges the destination country imposes on you. Within Europe you won't find this problem.
Some countries are still too expensive to ship the goods in a safe way.

When you place an order with us, you are making an offer to buy goods. glueglue shop will confirm your order by sending you an email. 
In the unlikely case that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this.
 Please note that glueglue.art reserves the right to cancel any orders placed as it sees fit. You’ll be notified immediately by emai of any such cancellation.

I hope that you are happy with what you received but if for some reason you are not, please do get in touch immediately.
When a product shows factory defects or if we shipped the wrong color or size or any other fault on our part we will pay for the transport costs in the form of a refund. In all other cases you will have to pay for the transport costs of the returned good(s).
If you notice that your order is damaged upon arrival, please do not accept the package and contact us straight away. Alternatively, please photograph the damaged packaging/item and e-mail glueglue.art@gmail.com, or send it back to us so we can see what went wrong.

We will endeaver to ensure that the web site does not have any problems and that goods displayed are available. However it cannot guarantee the availability of the website or that any goods on the site are in stock or available. In the case that your ordered items are out of stock we will notify you as soon as possible.

glueglue shop reserves the right to modify its prices at any time, without notice, but the products will be invoiced on the basis of the tariffs in force at the moment of the registration of the orders (subject to availability of the product), except for obvious typographical error .

Customers can pay by card, or with their PayPal account.
For Mbway or bank transfer payments please contact me at glueglue.art@gmail.com.

PAYPAL
Paypal is a completely secure payment platform. Only the Bank and PayPal have access to the banking data linked to these means of payment, so that glueglue does not know or register these data during the payment transaction. In this mode the payment will be charged as the customer has contracted with paypal. (This mode has no cost to the customer.)

CARD PAYMENT
You can pay with your credit or debit card with total comfort. The shop accepts Visa, MasterCard, American Express, and almost any other kind of credit or debit card. We use all internet security standards. Our payment gateway is totally secure so we will never know your bank card details.

The products remain the property of the supplier until the full payment of the price has occurred.

Each customer declares with full capacity to use credit cards and that they have sufficient funds to cover all the costs that result from the purchase of products through glueglue.art

By pressing the “Pay” button during the purchase process, the member declares to accept fully and without reservations all of the present General Conditions of Sale.

The data recorded by glueglue constitute proof of the transactions made between glueglue and the members of your Private Community.

Please remember that international orders are sometimes subject to being charged customs fees by the destination country's government. We have no control over how much you are charged for customs. Please understand that we cannot be held responsible for any additional charges the destination country imposes on you. Buyer is responsible for international custom fees and/or duties. Within Europe you won't find this problem.

This page states the terms and conditions under which you use the www.glueglue.art website. Any use of this website means that you agree to them. If you do not agree with these terms and conditions then you are not authourised to use this website.

All the information you provide is strictly private and confidential. According to the data protection act we will treat all such information including name, address and email in the strictest of confidence. Customer information will not be disclosed to or shared with any persons outside.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

Please note that colours on our website will vary slightly depending how your monitor is callibrated. We do our very best to make sure all our images are true to the actual product you are purchasing but we can’t gurantee a perfect match every time due to almost limitless variations in home monitor set ups.